JumpSeat
Designing a Seamless Path to Real-Time Seat Upgrades

JumpSeat

Industry:
Travel
Year:
2022
Industry:
Event Tech
Year:
2025
Info

JumpSeat is a fan-oriented platform that helps event-goers find and get alerted to discounted premium seat upgrades at live events (like concerts, sports games, etc.). The site explains how users can browse available unsold premium seats in real time, receive alerts when better seats drop in price during the event, and instantly upgrade their tickets with a mobile delivery. It also includes a FAQ section and a signup form to join an upgrade alert list.

Creative Lead
Joshua Kaplan, Laura Lanteri, Marjoe Bacus
Services
Branding
Web Development
Web Experience

Stats that have increased since the campaign has started

30
Onboarding of therapists
[Growth indicator]
400
$ Less CAC
100
Average daily visits
[Up 20% from 80]
01.

Branding

JumpSeat positions itself as a fan-centric, energetic live-event brand focused on enhancing the game-day or show experience by helping attendees upgrade their seats to premium options in real time. The brand voice is casual, enthusiastic, and aspirational. Emphasizing instant enjoyment, better views, and making memorable nights even better.